TERMS AND CONDITIONS
Welcome to DOUBLEFINANCE, a mobile application (“App”) that allows users
(“Users” or “you”) to conveniently and securely access the blockchain, use
decentralized apps (“DApps”), send and receive cryptographic and digital assets
(“Assets”).
DOUBLEFINANCE is owned and operated by DIGITAL TRUST CSP Fzco,
headquartered in Dubai, Digital Park, Dubai Silicon Oasis (LICENSE no. 8213).
Please read the following Terms of Use (“Terms”) carefully. By signing up,
accessing, or using DOUBLEFINANCE, you agree to these Terms. If you do not
agree to these Terms, you will not be able to access or use DOUBLEFINANCE.
IMPORTANT WARNINGS
DOUBLEFINANCE is not intended as, and does not provide, any investment or
financial advice of any kind. Regarding any financial or investment decision,
it is strongly recommended to conduct your own research and due diligence to
properly assess the benefits and risks of any investment or financial
transaction. It is also strongly recommended to seek the advice and guidance of
qualified accountants, financial advisors, tax advisors, legal advisors, and
investment advisors, regarding any investment or financial transaction.
DOUBLEFINANCE is not a wallet provider, stock exchange, broker, financial institution,
money services business, or lender. DOUBLEFINANCE provides a web3 peer-to-peer
service that helps users exchange tokens available on the blockchain. We do not
have custody of your tokens. It is entrusted to SMART TECHNOLOGIES EU EOOD,
based in Bulgaria: r. Dianabad, str. Pimen Zografski ÿ 4, bl. business building
2, apartment. city of Sofia, p.c. 1172 Izgrev district (license no.
BB-142/03.02.2023 issued by the National Revenue Agency on 03.02.2023).
Furthermore, we do not directly manage the blockchain you are interacting with.
To use our Service, you must have a third-party wallet that allows you to
transact on the blockchain.
REGISTRATION
Information provided. To use the full features of DOUBLEFINANCE, you must
have reached the legal age required in the jurisdictions applicable to you and
register with a personal user account. When you register with DOUBLEFINANCE, we
will ask you to provide us with the details described in our Privacy Policy
(“Registration Information”). The full features of DOUBLEFINANCE are activated
and available only to users who have successfully completed the login process.
The use of DOUBLEFINANCE may not be available, in whole or in part, in
certain regions, countries, or jurisdictions, in order to comply with certain
laws, regulations, and rules.
False information. If we believe that the registration information
provided is false, misleading, or offensive, or if we believe that you have
violated these Terms, we reserve the right to suspend or close your user
account or your access to DOUBLEFINANCE.
Additional information. We reserve the right to request additional
information to verify your identity during the registration process, when using
DOUBLEFINANCE, or when submitting requests related to your account.
By registering an account or accessing the App service, you declare and
warrant that:
- You are the owner of a single account and that
     you have not activated and will not activate other accounts on your behalf
     and/or attributable to you even if registered with other credentials. In
     the latter case, as soon as it is ascertained that you are the owner
     and/or that multiple accounts can be attributed to you, they will be
     immediately deleted or blocked;
 
• You are a natural person, a legal person, or another legal entity and
have accepted the Terms in accordance with the relevant applicable laws. If you
do not meet this qualification, you and your legal representative assume all
responsibilities for all consequences arising therefrom. We reserve the right
to permanently delete or block your account and seek damages, including but not
limited to legal fees, against you and your legal representative;
• Under applicable laws, you have the right to use the services;
• Your account has not been previously suspended or removed from the App;
• You own all virtual digital currency used by you on this App or have
been authorized to conduct transactions in virtual digital currency;
• You have all consents and authorizations necessary to carry out all
transactions initiated from your account;
• All information submitted to the App is true and complete and will be
updated upon our request;
• To the extent permitted by law, you authorize us to use your information
for the purposes of anti-money laundering or legal compliance measures to
facilitate the operation of this App;
• You do not intend to use the App (including the services and the account
on the App) for illegal purposes, including, but not limited to, illegal
gambling, money laundering, fraud, blackmail, financing of terrorism or
criminal associations, and you will not engage in misconduct that could damage
our reputation.
• You will comply with applicable laws and any international practice
regarding the use of the Internet and will not engage in any conduct to violate
the rights of others while using the App;
• You are obliged to confirm the applicable laws for transactions in
virtual digital currency in which you are involved, including but not limited
to applicable anti-money laundering, securities, and taxation laws and
regulations;
• In the event of any violation of any applicable law, you will be solely
responsible. If DOUBLEFINANCE incurs losses or damages resulting from your
violation of these Terms, we may seek compensation against you for such losses
and damages, including but not limited to litigation costs, legal fees, and
loss of goodwill.
Before using the App or an account on the App, we may request your
personal information to verify your identity and we may also request you to
provide such information to our partners, to banks in cooperation
relationships, and/or to open an account in such banks to comply with our Know
Your Customer (KYC) and anti-money laundering policy.
If you violate any provision of the Terms, it is likely that your account
and the services on the App will be blocked, deleted, or terminated, and you
will be held responsible for the damages suffered by us, the loss of other
Users or our partners.
YOUR PRIVACY
We respect your privacy. Please find our Privacy Policy (“Policy”) for
details of our privacy practices. The Privacy Policy is part of the Terms and
we encourage you to read it carefully.
ACCEPTABLE AND PROHIBITED USE OF DOUBLEFI
Accepted use. The following terms define the acceptable use of the App and
the content available therein. By using the App, you agree to comply with all
applicable laws.
Account suspension. We may temporarily or permanently suspend the use of
your account or revoke your account if we believe you have violated these Terms
or engaged in behavior that raises suspicion of any criminal activity.
Prohibited use. When using DOUBLEFINANCE, you must refrain from:
• Violating these Terms or any other applicable rules and instructions
that we may transmit in relation to DOUBLEFINANCE;
• Interfering, burdening, or disrupting the functionality of
DOUBLEFINANCE;
• Violating the security of DOUBLEFINANCE or publicly identifying any
security vulnerabilities in it;
• Circumventing or manipulating the operation or functionality of
DOUBLEFINANCE or attempting to enable features or functionality that are
otherwise disabled, inaccessible, or undocumented in DOUBLEFINANCE;
• Sending automated or machine-generated queries or advertisements;
• Using robots, crawlers, and similar applications to collect and compile
content from DOUBLEFINANCE or send data to DOUBLEFINANCE even for the purpose
of competing with DOUBLEFINANCE or in a manner that compromises or disrupts the
functionality of DOUBLEFINANCE;
• Displaying or embedding content from DOUBLEFINANCE, including, for
example, any software, functionality, gadget, or communication protocol that
alters the content or its design;
• Impersonating any person or entity, or making false statements regarding
your identity or affiliation with any person or entity;
• Collecting, obtaining, or processing personal information about Users of
DOUBLEFINANCE without their explicit consent;
• Abusing, harassing, threatening, or intimidating other Users of
DOUBLEFINANCE;
• Obtaining or attempting to obtain unauthorized access to the App, other
Users’ accounts, or any other component of the App;
• Causing disproportionate traffic on our infrastructure;
• Making the App available on a network or otherwise allowing access or
use by multiple Users simultaneously;
• Making any unauthorized use of proprietary information or intellectual
property.
• Uploading any material or App that contains computer viruses, Trojan
horses, or worms;
• Linking DOUBLEFINANCE to web pages or applications that contain
pornographic content or encourage illegal racism or discrimination;
• Engaging in any activity that constitutes a criminal offense or gives
rise to civil liability;
• Transferring your account on DOUBLEFINANCE to another person without our
prior written consent;
• Attacking the App or decompiling, decoding, disassembling, or decrypting
the App or attempting to derive the source code of the App;
• Making any modification, adaptation, improvement, enhancement,
translation, or derivative work from or to the App;
• Removing, altering, or obscuring any proprietary notice of
DOUBLEFINANCE, its suppliers, partners, or licensors;
• Using the App for any purpose for which it is not designed or intended;
• Violating any applicable law, regulation, or rule.
You are solely responsible for the content you make available through DOUBLEFINANCE
and for the associated consequences.
If a User engages in prohibited use, it is likely that their account and
the services on the App will be frozen, deleted, or closed, and such User will
be held responsible for our damages, the loss of other Users, or our partners.
If suspicious activity is detected in the services or account you have
accessed on the App, we may request further information (including verification
documents) from you and may block, cancel, or terminate any transaction or your
account on the App. It is your obligation to meet the above security
requirements, or accept the suspension or termination imposed by the App. In
case of unauthorized or prohibited use of the account or password on the App,
please inform us by sending an email to notice@doublefinance.io.
SERVICES – FEES AND FREE SERVICES
Access to DOUBLEFINANCE is offered for free. Additional features and
services introduced in the future may not be included as part of your Free
Access and may be subject to payment of applicable fees (“Fees”), in accordance
with the packages, schemes, and amounts presented to the user, either at the
time of registration or later.
We will charge you the applicable Fees (if applicable) as they become due,
using the payment method provided during registration (“Payment Method”). By
providing your Payment Method, you declare and warrant that you are legally
authorized to use the selected Payment Method in relation to your use of
DOUBLEFINANCE.
We may request additional information from you before completing payment
transactions. You must keep your Payment Methods up-to-date, complete, and
accurate that you provided to us at the time of registration and promptly
notify us in case of any changes to the Payment Method or other details you
provided to us.
Your Payment Method may be processed and managed through third-party
payment processors, such as credit card service providers and payment
processors (e.g., PayPal).
Your Payment Method is therefore subject to the terms and conditions of
these third parties based on your contractual relationships with them.
You acknowledge that third parties processing any of the Payment Methods
may charge you a fee at the end of the transaction. We are not responsible for
such fee, which strictly falls within your contractual relationships with the
relevant payment processor. We will not be liable for any errors, malfunctions,
or incorrect calculations made by you or third-party payment processors during
a payment transaction.
From time to time and without notice to you, we may add additional Payment
Methods to the Payment Methods in effect at that time or cease to use
previously supported Payment Methods.
By registering for DOUBLEFINANCE and confirming the presented packages,
schemes, and amounts, you consent to the billing of the applicable Fees, in
addition to any applicable tax (such as sales tax, value-added tax, or
withholding tax) and any surcharges or fees charged by the payment processor or
your Payment Method.
All amounts owed to us are net of excise, sales tax, VAT, withholding tax,
or any other government charges or transaction fees. You are responsible for
paying all such applicable taxes or charges. You will need to promptly provide
us with the necessary tax documentation for processing Fees upon our request.
To the maximum extent permitted by applicable law, Fees paid by you are
non-refundable. You are responsible for paying all applicable Fees regardless
of whether you have actually accessed or otherwise benefited from your use of
DOUBLEFINANCE. Failure to pay any overdue Fees within thirty (30) calendar days
from the original due date will constitute a material breach of these Terms and
may cause us to suspend, disable, or close your account, in addition to any
other remedies available to us under applicable law.
RISK
DIGITAL TRUST CSP Fzco disclaims any responsibility for any losses or
damages arising from or related to your use of the App (including, but not
limited to, the risk of losses due to factors beyond its control regarding the
feasibility of any specific blockchain network). DIGITAL TRUST CSP Fzco also
disclaims any liability for any losses or damages arising from or related to
any cyber-attacks (including, for example, theft of your personal information),
unprecedented increases in trading volume, any interruption or closure of
services, or other technical difficulties with the services.
You acknowledge that DIGITAL TRUST CSP Fzco’s data acquisition and user
verification procedures may change at any time as required by law or according
to the latest industry practices. We may not provide notices for such changes.
LIMITED LICENSE
DIGITAL TRUST CSP Fzco grants you a limited, non-exclusive,
non-transferable license to access and use the App; however, DIGITAL TRUST CSP
Fzco reserves the right to transfer all its rights, interests, or obligations
under these Terms to any person, and these Terms will continue to be effective
and enforceable for the benefit of DIGITAL TRUST CSP Fzco’s successors and
assigns.
You may access and use the App solely for the intended functions of our
services and other approved purposes as expressly permitted by DIGITAL TRUST
CSP Fzco. Any other use of the App is expressly prohibited.
PLATFORM SECURITY
You acknowledge that information stored or transmitted through
DOUBLEFINANCE services may be temporarily unavailable due to a variety of
causes, including software failures, protocol changes by third-party providers,
Internet disruptions, force majeure events, or other disasters, including
third-party DDoS attacks, scheduled or unscheduled maintenance, or other causes
within or outside the control of DIGITAL TRUST CSP Fzco.
USER COMPLIANCE
You acknowledge and agree that DIGITAL TRUST CSP Fzco is not responsible
for determining whether or which laws, rules, or regulations apply or may apply
to your transactions (including, for example, anti-money laundering laws,
securities laws, and tax laws). You acknowledge and agree to be solely
responsible for complying with all applicable legal rules or regulations
governing your transactions. Without limiting the foregoing, you acknowledge
and agree to be solely responsible for all tax obligations arising from your
use of our services. You further acknowledge and agree that DIGITAL TRUST CSP
Fzco will not be directly or indirectly liable for any of your tax obligations.
REGULATORY COMPLIANCE
You acknowledge and agree that DIGITAL TRUST CSP Fzco’s record-keeping and
user verification procedures may be, without notice, subject to changes at any
time as required by applicable regulations or cutting-edge practices.
Applicable laws, regulations, and executive orders may require DIGITAL
TRUST CSP Fzco, upon request by government agencies, to block or suspend user
accounts or disclose account-related information. In the event such disclosure is
compelled, you agree that DIGITAL TRUST CSP Fzco may disclose information
related to your accounts. While DIGITAL TRUST CSP Fzco will endeavor, where
commercially reasonable, to notify you in advance of such disclosure, it does
not guarantee such notice will be provided.
APP MARKET
The user’s use of DOUBLEFINANCE may be subject to additional terms and
conditions from third parties governing the application market from which the
App was downloaded. Such third parties are not responsible for providing maintenance
and support services in relation to the App.
THIRD-PARTY PLATFORMS
DOUBLEFINANCE may interface with third-party services and platforms
(“Third-Party Platforms”). For example, you may “share” your activity on
DOUBLEFINANCE and invite your friends to use DOUBLEFINANCE through third-party
social network platforms.
The following terms apply to services provided by Third-Party Platforms:
- Your use of these Third-Party Platforms is
     governed by their respective terms of service, not by these Terms. You are
     solely and exclusively responsible for accepting and complying with such
     other terms of service.
 - The responsibilities, duties, and liabilities of
     Third-Party Platforms are set forth in their respective terms of service.
 
This App may provide third-party content or external links that may link
to websites operated or marketed by other companies. However, this does not
imply that DIGITAL TRUST CSP Fzco is associated with such activities. DIGITAL
TRUST CSP Fzco does not control, endorse, or guarantee the accuracy and
integrity of third-party content and their websites. DIGITAL TRUST CSP Fzco is
not responsible for the content, privacy policies, and practices of third-party
websites. You will bear any direct or indirect damages or losses resulting from
relying on any content, product, or service from such website or source, and
DIGITAL TRUST CSP Fzco is not liable for such losses.
TERMINATION
Closure of your account. You may, at any time, request the closure of your
account by contacting us at support@doublefinance.io.
Upon closure of your account, your right to use DOUBLEFINANCE ceases, and
you must immediately cease using DOUBLEFINANCE.
Termination for inactivity. DOUBLEFINANCE reserves the right to close your
account if you have been inactive for more than 180 days.
Effects of termination. On the date of closure, your user account will be
deleted.
CHANGES AND AVAILABILITY
Changes to DOUBLEFINANCE. We may, at any time and without notice, modify
the layout, design, scope, features, or availability of DOUBLEFINANCE. We may
also remove user content if we deem it necessary for operational reasons.
Availability. The availability, operation, quality, and functionality of
DOUBLEFINANCE depend on various factors, including software, hardware, and
communication networks, provided by third parties under their responsibility.
These factors are not error-free.
Modification of these Terms. We may modify these Terms, in whole or in
part, at any time by informing you in advance of the modified Terms. Your
continued use of DOUBLEFINANCE after the effective date of the modified Terms
constitutes your consent to the modified Terms.
DISCLAIMER
DOUBLEFINANCE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS, AND
DIGITAL TRUST CSP Fzco RESERVES THE RIGHT TO PARTIALLY OR COMPLETELY MODIFY THE
CONTENTS OF THE SERVICES ON THE APP AT ANY TIME.
WE DO NOT WARRANT: 1. THAT DOUBLEFINANCE WILL OPERATE UNINTERRUPTED,
ERROR-FREE, OR MEET YOUR REQUESTS OR EXPECTATIONS IN ANY WAY; 2. THAT
DOUBLEFINANCE WILL ALWAYS BE AVAILABLE OR FREE FROM MALWARE, VIRUSES, OR OTHER
HARMFUL COMPONENTS; 3. THAT THE QUALITY OF DOUBLEFINANCE AND THE CONTENTS
AVAILABLE THROUGH IT WILL MEET YOUR EXPECTATIONS; 4. THAT THE RESULTS OF USING
DOUBLEFINANCE WILL BE SATISFACTORY AND MEET YOUR EXPECTATIONS OR REQUIREMENTS.
DIGITAL TRUST CSP Fzco DOES NOT OWN OR CONTROL ANY UNDERLYING SOFTWARE
THROUGH WHICH ACTIVITIES ARE CREATED AND TRANSACTED, SUCH AS BLOCKCHAIN
TECHNOLOGY. DIGITAL TRUST CSP Fzco PROVIDES NO WARRANTIES REGARDING THE
FUNCTIONALITY, SECURITY, OR AVAILABILITY OF SUCH SOFTWARE OR TECHNOLOGY. YOU
ACCEPT AND ACKNOWLEDGE THAT YOUR USE OF DOUBLEFINANCE IS ENTIRELY, OR TO THE
MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AT YOUR OWN RISK.
TAXATION
Users acknowledge and agree that all tax liabilities associated with the transaction
of Goods will be borne by the parties in accordance with relevant laws, and
DIGITAL TRUST CSP Fzco provides no legal or tax advice. Additionally, since tax
laws and regulations may be updated at any time, Users should immediately
consult a professional in case of doubt. All tax issues encountered during
transactions with the DOUBLEFINANCE wallet are dealt with in accordance with
applicable laws. Upon request from tax authorities, DIGITAL TRUST CSP Fzco must
provide Users’ information or withhold taxes from them.
LIMITATION OF LIABILITY
Notwithstanding any contrary provision contained herein, WE SHALL BE
COMPLETELY RELEASED FROM OUR OBLIGATIONS AND LIABILITIES TOWARDS THE USER IF
THE USER HAS VIOLATED THESE TERMS, ANY OTHER TERM, RULE, OR REGULATION
APPLICABLE TO DOUBLEFI, OR IF THROUGH THE USE OF DOUBLEFINANCE, THE USER HAS
VIOLATED ANY THIRD-PARTY RIGHTS.
INDEMNIFICATION
To the maximum extent permitted by law, you will indemnify and hold
harmless us and anyone acting on our behalf from and against any damages,
costs, and expenses arising from any claim, accusation, or demand related to
the non-compliant use of DOUBLEFINANCE, the violation of these Terms, or the
violation of the rights of any other person attributable to you.
FORCE MAJEURE
DIGITAL TRUST CSP Fzco may cease providing the relevant services in case
of force majeure, changes in law or policies, or other factors beyond the
control of DIGITAL TRUST CSP Fzco that result in the non-performance of DIGITAL
TRUST CSP Fzco’s services on this App.
NOTICE
You consent to DIGITAL TRUST CSP Fzco informing you of any notifications
regarding the Terms and any other agreement, announcement, or any issue related
to the use of this App’s account or services through electronic means, such as
email, posting on this App or a partner’s website, or via wireless
communication devices, etc. You agree that notice shall be deemed to have been
given on the date this notice is transmitted electronically. DIGITAL TRUST CSP
Fzco is not responsible for the failure to receive such notice on the
transmission date resulting from information transmission or other reasons.
APPLICABLE LAW, JURISDICTION
Regardless of your place of residence or where you access or use
DOUBLEFINANCE, these Terms and your use of DOUBLEFINANCE will be governed and
interpreted exclusively in accordance with laws in DUBAI.
The Court of  DUBAI shall have
exclusive jurisdiction over any dispute, claim, or controversy relating to
DOUBLEFINANCE or in connection with any matter relating to these Terms. You
hereby expressly consent to the exclusive jurisdiction of the Court of DUBAI
and expressly waive any right to oppose such jurisdiction.
Despite the above, we may sue you, pursuant to the indemnity clause above,
in any other court invested by third parties in a potential case against us
arising from your non-compliant use and/or activity of the App under these
Terms or otherwise unlawful.
GENERAL
Changes of ownership. In the event of mergers and acquisitions, we may,
upon notification to the user and without obtaining their consent, assign and
delegate these Terms, including all our rights, performances, duties,
liabilities, and obligations herein, to a third party.
Severability.
If any provision of these Terms is deemed illegal, invalid, or unenforceable by
a competent court, the provision shall be enforced and applied to the fullest
extent permitted by law to reflect the original intention of such provision,
and the remaining provisions of these Terms shall continue to remain in full
force and effect.
Interpretation.
The headings of sections in these Terms are included for convenience only and
do not partake in the interpretation or construction of these Terms. Whenever
used in these Terms, the term “Including,” whether capitalized or not, means
without limitation to the foregoing phrase. All examples and such notations are
illustrative, not exhaustive.
Entire agreement. These Terms constitute the entire agreement between you
and us regarding the subject matter hereof and supersede all prior and
contemporaneous negotiations and statements, agreements, and representations,
whether oral or written.
Waivers. No waiver, concession, extension, representation, alteration,
addition, or derogation to these Terms by us, or under these Terms, shall be effective
unless expressly consented to and executed in writing by our authorized
representative. Our failure to enforce any provision in these Terms shall not
constitute a waiver of any of our rights under these Terms.
Relationship. These Terms do not create any agency, partnership,
employment, or trustee relationship between you and us.
CONTACT US
At any time, you can contact us for any questions, requests, comments, or
complaints you may have regarding DOUBLEFINANCE or these Terms at the
address claim@doublefinance.io.